Privacy Policy

1. Who We Are

San Rafael Concrete ("Company," "we," "us," or "our") operates the website at www.concretesanrafael.com. We are a Concrete Contractor located at 15 Curtis Ave, San Rafael, CA 94901.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us to request services.

2. Information We Collect

We may collect the following types of information:

• Contact Information - your name, phone number, email address, and property address when you submit a contact form or call us.
• Project Details - descriptions of work you need done, photos you send us, or notes you include in a form.
• Usage Data - standard web server log data such as your IP address, browser type, referring URL, and pages visited. We may also use third-party analytics tools (e.g., Google Analytics) that collect similar data.
• Cookies and Tracking Technologies - small data files placed on your browser by us or by third-party services embedded on our site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule estimates or services.
• Provide, operate, and improve our services.
• Send service-related communications (e.g., estimate confirmations, invoices).
• Comply with legal obligations.
• Analyze website traffic and improve our online presence.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. How We Share Your Information

We may share your information with third-party service providers who assist us in operating our website or conducting our business (for example, form platforms, CRM software, or email providers). These parties are contractually required to keep your information confidential and use it only to perform services on our behalf.

We may also disclose your information if required by law or to protect the rights, property, or safety of San Rafael Concrete, our customers, or others.

5. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do so, some parts of our website may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

7. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

9. Your California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA). If you are a California resident and would like to request information about the categories of personal data we collect, or to request deletion of your data, please contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: